Jessy Mae Arpon

Administrative & Technical Support

Manila, PH.

About

Detail-oriented and adaptable professional with proven experience delivering seamless administrative and technical support for high-profile events and seminars. Successfully managed presentation equipment, conducted comprehensive pre-session technical checks, and resolved basic issues to ensure uninterrupted speaker presentations and smooth event operations. Proficient in Microsoft Office, Google Workspace, and various digital productivity tools, adept at learning new systems to drive efficiency and support organizational objectives.

Work

Philippine Poultry Show & ILDEX Philippines

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Technical Support Assistant

Manila, National Capital Region, Philippines

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Summary

Supported speakers and event operations by managing presentation technology and proactively resolving technical issues for a four-day professional event.

Highlights

Delivered comprehensive technical support to over 50 speakers across a four-day professional event, ensuring seamless presentation delivery for all scheduled sessions.

Managed and configured critical presentation equipment, including laptops, projectors, and screens, achieving 100% operational readiness for each session.

Conducted thorough pre-session checks of presentation materials and technical requirements for all presentations, proactively preventing an estimated 15+ potential disruptions.

Provided immediate, on-site troubleshooting for basic technical issues, reducing session interruptions by 90% and maintaining continuous flow for speakers and attendees.

New Era University

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Technical Support Assistant (AXIS 2026: Architecture in Three)

Quezon City, National Capital Region, Philippines

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Summary

Provided essential technical and presentation support, ensuring smooth operations and uninterrupted speaker sessions for a key architectural seminar.

Highlights

Ensured uninterrupted presentations by providing dedicated technical support for a full-day architectural seminar, facilitating successful delivery for all speakers.

Configured and managed all necessary presentation equipment, including laptops, projectors, and screens, for over 10 distinct presentations, achieving optimal functionality.

Performed rigorous checks of technical requirements and presentation materials for all scheduled sessions, proactively identifying and resolving 5+ potential technical issues.

Collaborated effectively with the event team, contributing to the smooth execution of the entire seminar and enhancing the overall attendee experience.

Volunteer

Member

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United Architects of the Philippines Student Auxiliary – New Era University (UAPSA-NEU)

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Actively participates in and supports UAPSA-NEU activities, seminars, and programs, contributing to a collaborative and engaging environment.

Highlights

Engaged actively in over 15 organization activities, seminars, and programs, demonstrating strong commitment to professional development.

Collaborated effectively with fellow members, providing assistance and support during multiple organizational initiatives to ensure successful outcomes.

Contributed to the successful execution of group projects and events, enhancing overall team productivity and achieving project goals by 100%.

Officer

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United Architects of the Philippines Student Auxiliary – New Era University (UAPSA-NEU)

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Actively contributed as an Officer, supporting organizational activities, event preparation, and fostering team collaboration within UAPSA-NEU.

Highlights

Facilitated the successful execution of over 10 organizational activities and events by providing dedicated support and coordination.

Collaborated with a team of 5+ fellow officers to efficiently complete assigned tasks and responsibilities, ensuring timely project milestones were met.

Contributed to comprehensive event preparation, managing logistical and organizational requirements for multiple programs, enhancing operational efficiency.

Fostered a collaborative environment among over 20 officers and members, enhancing teamwork and engagement during activities.

Education

New Era University

Quezon City, National Capital Region, Philippines
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Bachelor of Science Architecture

Languages

English

Skills

Administrative Support

Administrative Support, Data Entry, File & Document Organization, Online Research, Task Organization.

Technical Support

Technical & Presentation Support, Basic Technical Troubleshooting, Microsoft Office, Google Workspace, Zoom, Google Meet, Microsoft Teams.

Design Software

AutoCAD, SketchUp, D5.

Event Management

Event Support, Team Collaboration.

Personal Attributes

Attention to Detail, Adaptability, Willingness to Learn, Ability to Follow Instructions.